[April 2018] Lead2pass Offering New ITIL-Foundation Exam PDF And ITIL-Foundation Exam VCE Dumps For Free Downloading 547q

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A process owner has been identified with an “I” in a RACI matrix. Which one of the following would be expected of them?

A.    Be accountable for the outcome of an activity
B.    Perform an activity
C.    Be kept up-to-date on the progress of an activity
D.    Manage an activity

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What does the continual service improvement (CSI) approach enable a business to achieve?

A.    It keeps the communication going within the business
B.    It helps the business in making decisions on improvement initiatives
C.    It helps the stakeholders understand their customers
D.    It dictates the way the business interacts with external suppliers

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Download Free EXIN TMPF PDF and VCE Updated Today

Vendor: EXIN
Exam Code: TMPF
Exam Name: TMap NEXT Foundation

See the definition below:
Tests in which the supplying party demonstrates that the product particularly meets the functional and non-functional specifications and the technical design, among other things. Of which test level is this the definition?

A.    acceptance test
B.    development test
C.    system test

Answer: C

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OFFER EXIN EX0-114 PDF and EX0-114 VCE Full Version

Vendor: EXIN
Exam Code: EX0-114
Exam Name: IT Service Mgmt Foundation Bridge based on ISO/IEC 20000

Which of the following is a benefit of ISO/IEC 20000 certification?

A.    It guarantees that all certified IT Service Management processes are at least audited by a registered certification body once a year.
B.    It shows that a company manages IT Services according to an independently audited quality standard.
C.    It shows that a company takes quality seriously and that each service is independently audited before it is being delivered.
D.    It shows that the highest possible quality level has been achieved.

Answer: B

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ITIL Foundation 2014: ITIL-Foundation Exam
ITIL-Foundation Questions & Answers
Exam Code: ITIL-Foundation
Exam Name: ITIL Foundation 2014
Q & A: 215 Q&As

What do customer perceptions and business outcomes help to define?
A. The value of a service
B. Governance
C. Total cost of ownership (TCO)
D. Key performance indicators (KPIs)
Answer: A

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